Magento Support Servises

Some of our Magento projects on support
Magento eCommerce
Magento eCommerce
Etoile Flora
Etoile Flora
Magento eCommerce
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Magento website support packages:

We offer magento support in the form of two whole packages of services for owners of the existing resources based on the CMS Magento. They include all possible technical maintenance and ecommerce site configuration services. Choose from the two options of magento website maintenance services:

  • Fixed price package. With this package you get the technical support from our team for a beforehand agreed upon number of hours. This support package is particularly popular among the clients that require regular web resource maintenance. In particular, you can order magento monthly maintenance option as well
  • Hourly rate package. In this “maintenance mode”, the magento website maintenance cost is based on the exact amount of time spent handling the respective tasks. Given type of magento website support is a perfect choice if you wish to eliminate occasional faults or need to implement formidable corrections also required occasionally.
  • Whichever one out of the suggested magento support packages you choose, we guarantee their fast and efficient implementation.

    List of Support Services

    A bit more detailed description of the support services our magento certified experts provide:

  • Download and installation of new platform versions. We will install a new or update the existing product in case if you are only planning to start a business or your resource is based on the outdated magento version. Also, we offer a full set of configuration and further technical support services for magento ecommerce websites.
  • Expansion of current capabilities of your resource. Our magento maintenance and support services include updating an interface, as well as enhancing the existing functionality in accordance with the ever-changing web development trends and your TA needs.
  • Installation of security patches. In this aspect of magento store maintenance, we strengthen the protection mechanisms of your commercial solution. The updated security services cover the connection of encryption protocols (to make it possible to connect to site through domain, not an ip address), transfer to a new hosting, transformation of code parts for protection from SQL-injections, etc.
  • Performance boost. Our magento tech support accelerates the load speed of your site pages. This is especially relevant if you’re scaling a resource, enriching it with dynamic elements.
  • Migration from older platforms. Our magento maintenance and support also implies fully transferring your solution to the Magento framework. The newly adapted magento store won’t be much different from its predecessor.
  • Hosting. Employing our magento maintenance support, you get a dedicated hosting from fast, secure, and high-performance servers. Scaling wouldn’t be an issue for you even with the biggest store.
  • Support and maintenance services. We provide full 24/7 magento support services including editing/adding code base, managing databases, and design manipulations.
  • Magento emergency support. This type of magento customer support is, in fact, an immediate response from our experts. We’ll eradicate any inconveniences on your site in the shortest terms and minimize its downtimes.

    Contact our magento support team

    It doesn’t matter whether you need a regular, all-around magento technical support for your online store, or just an occasional expert touch – we’re always ready to take up some work! Choose one of the above mentioned magento maintenance packages – hourly or fixed one, in order to make the first step towards cooperating with us. Fill out a contact form and our magento experts will contact you to discuss all the nuances of your future magento support and maintenance.

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